How to Set the Default Authentication Method for MFA?

Last updated: August 18, 2023

UCLA’s new multi-factor authentication prompt does not have a way to configure a default authentication device. Instead, it will always prompt you for your last-used authentication method. If you select an option and authenticate with it, Duo will remember and continue to automatically prompt you with it until you authenticate with a different method. 

Step 1: Login to a service that requires your UCLA Logon ID & MFA

Sign in with your UCLA Logon ID to a service that requires MFA

Step 2: Select Other options.

After signing in select Other options

Step 3: Select from the options available to you and complete logging in.

  • The options provided in the list will depend on your enrolled devices and permitted authentication methods.

Select from the options available, the list will depend on your enrolled devices and permitted authentication methods, complete the log in.

Step 4: Next time you log in, the Universal Prompt will ask you to use the method you chose in step 3.

For any additional questions please contact the HumTech Service Desk.

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